Airport Transfers
We operate FREE Airport shuttle during the hours of 7:00am-9:00pm weekdays and 8:00am-9:00pm weekends/public holidays*.
SHUTTLE DOES NOT OPERATE ON CHRISTMAS EVE, CHRISTMAS DAY, BOXING DAY, NEW YEARS EVE, NEW YEARS DAY.
Free Airport Shuttle Service available – pickup / drop off at Door 2 Domestic End of Airport. The shuttle also available to drop off at close by Car Rental properties.
Please advise your flight number and scheduled arrival time when booking only if you require a transfer during those hours (please put N/A in if you don't need a transfer either on arrival or departure). Your departure flight details if you require a transfer to the airport when checking-out would also be helpful.
If you are Checking-in before 9pm and require an airport transfer, to access this service please call us from the airport on our Freecall number 0800 800 631 (in NZ only ), but please, only after you have collected your bags and are ready to go as we are not allowed to wait at the airport for passengers (only to collect them). If you don't have a cell phone, or if it doesn't allow 0800 calls, you can call us from any of the blue payphones located either near the baggage carousels in the Domestic area of the terminal or in the Arrivals Hall in International (these allow calls to 0800 numbers at no-charge) or the staff at the i-Site in the Arrivals Hall will call us on your behalf.
*PLEASE NOTICE:
When being picked-up by our own shuttle vehicle, please make your way to Domestic Arrivals and contact us on our free phone number 0800 800 631. We are only able to pick up from the shuttle bay area, directly straight ahead through the glass door with number 2 (Gate No.2) at the end of the Domestic Arrivals. If you need guidance to this area we will provide the details of the short walk to the pick-up point when you call to say you are ready to go.
Taxis are accessed from right outside the International Terminal. The cost should be no more than $20.00 at daytime.
There is an access code required to collect the unit key from our secure lock-box and this will be emailed to you in the confirmation email.
It is essential that you have the code to collect your key so you can gain access to your room unassisted as our Reception closes at 9pm and there is an After Hours access fee of $35 for guests arriving without the required code. If you have not received this information 48 hours prior to arriving, please contact us either by phone or email.
If you have booked directly with us and require a transfer to the airport prior to our own shuttle's operation (before 7am weekdays or before 8am weekends/public holidays), we are happy to book a taxi for you and set a wake-up call for you.
For a Domestic flight you need to be checked in 30 minutes before your departure time so for a flight at 9.20am you should go on the 8.30am shuttle. For an International flight, you should be leaving the motel 2 hours before your departure time. If you are flying to Auckland to connect with an international flight with the same airline or one in the same alliance, then normally, if you check-in one hour prior to departure in Christchurch, you can check your bags right through to the destination where you need to first clear Customs.
If you are arriving into Christchurch by rail on either the Tranz-Alpine or the Tranz-Coastal, you can arrange a Meet 'n' Greet with J & L Shuttles who currently charge $20.00 for 1 person and $5 for each additional person in the same group. Their contact details are +64 (0)3 389 9879 or 0800 565 748 ( NZ Freephone ) or email them at jonn123@xtra.co.nz .
These are provided on the basis of one each way per unit when booked at our standard rate e.g. In the event of 2 guests staying in one unit and one guest either needing to be at the airport or collected at a different time, we would be happy to arrange a taxi for the second guest or in the event the shuttle is going to the airport at the required time with another guest and there is space available, the second guest would be welcome to use the service but there would not be a specific trip made.
